Web App for Residents
Residents can connect effortlessly—access services, get updates,
and engage with their community all in one place.
All Your City Services Just One Click Away
Access everything your city offers without any hassle—from paying bills and booking services to checking updates and managing requests, the web app makes staying connected simple and efficient. With a clean interface and instant access from any device, residents can handle their city needs at their convenience, wherever they are.
"The new app is awesome. Super easy to use and set it up in less than five minutes. I love reminders and having an easy all in one place to find out information."
Benefits for Residents
Always Accessible
Use the web app anytime, from any device, without needing to download or update anything.
Simple Navigation
Clean, intuitive design makes it easy for anyone to find what they need in seconds.
No Waiting
Complete tasks instantly online, with no lines, phone calls, or visits needed.
Stay Organized
All city interactions and information are in one place for easy tracking.
Easy to Learn
Minimal training or tech knowledge is required—residents can get started right away.
Empowering Independence
Residents feel in control, able to manage city business themselves at their own pace.
Always Accessible
Use the web app anytime, from any device, without needing to download or update anything.
Simple Navigation
Clean, intuitive design makes it easy for anyone to find what they need in seconds.
No Waiting
Complete tasks instantly online, with no lines, phone calls, or visits needed.
Stay Organized
All city interactions and information are in one place for easy tracking.
Easy to Learn
Minimal training or tech knowledge is required—residents can get started right away.
Empowering Independence
Residents feel in control, able to manage city business themselves at their own pace.
Find What You Need Hassle-Free
Navigating the web app is intuitive and accessible, making it easy for everyone—including seniors—to get the help they need in just a few steps.
Safeguarding Residents Every Step of The Way
Residents personal data, payments, and conversations are always secure with Muni’s rigorous mobile app safeguards.
Secure Payments
Advanced encryption protects all transaction data, keeping resident payment information private and safe.
Confidential Conversations
Messages and service requests are shielded with secure protocols, ensuring resident communications stay private.
Robust Data Protection
The app uses industry best practices to defend accounts and sensitive data from unauthorized access at every stage.
Powerful Features
Simple Experience
Residents Enjoy instant access to a range of tools designed to make city interactions seamless and stress-free.
Quickly Report Any Issue Online
Whether it's a maintenance concern or a service request, residents can submit and track their needs directly through the web app. The streamlined workflow keeps everyone updated at every step, provides helpful notifications, and enables faster, more transparent resolutions—so nothing ever gets lost or overlooked.
Make City Payments Online—Anytime, Anywhere
Take care of bills, fees, permits, parking, and property taxes quickly and safely through the web app. Choose your preferred payment method, set up reminders or auto-pay, and access your receipts or transaction history whenever you need—all with security and peace of mind built in.
View Pickups, Reminders, and Schedules Right From Your Browser
Effortlessly keep track of garbage, recycling, and other curbside services through the web app. Personalized schedules, address-based reminders, and real-time notifications mean you never miss a collection day—even during holidays or unexpected changes. Residents can view local calendars, receive direct updates, and get the latest status from any device, wherever they are.
Source for Local News and Community Events
Muni’s integrated knowledge base management system acts as the intelligent foundation for the residential AI agent’s decision-making and response generation, by centralizing all essential municipal information into one dynamic, continuously updated repository.
AI-Powered
Smarter Conversations, Faster Answers
Muni’s AI-powered conversational interface turns the mobile app into a smart, always-available city assistant—helping residents get information, report concerns, and complete tasks with natural, human-like interactions.
Have Questions?
Curious about how Muni can fit your municipality’s unique needs? Reach out to our team for personalized answers or explore our comprehensive FAQ section to find quick solutions.
It’s Time to Upgrade Your
Customer Experience
Schedule a call today for a full product demonstration and for further information.
Request a Demo 
@getmuniBuilt by August: alwaysaugust.co