Muni Premium Background

Mobile App for Residents

Residents can stay connected to their city—report issues, track updates, and access local services anytime, anywhere, right from their phone.

Always Accessible

Stay Connected With Your City

The Muni mobile app puts city services right at your fingertips—no matter where you are. Instantly report issues, request services, check real-time updates, and receive important city notifications from the convenience of your phone. With a friendly interface and secure access, residents can easily engage with their community, get answers fast, and keep track of everything that matters.

"The new app is awesome. Super easy to use and set it up in less than five minutes. I love reminders and having an easy all in one place to find out information"

Viktoria Starr
Town of Paradise Resident
Dashboard Preview

Benefits for Residents

Instant Access

Instant Access

Access essential city services and information anytime, anywhere—right from your smartphone.

Improved Communication

Improved Communication

Receive real-time updates and important notifications to stay informed and connected.

Increased Engagement

Increased Engagement

Easily participate in community initiatives and provide feedback directly through the app.

Convenience

Convenience

Simplify everyday tasks like reporting issues or paying bills without having to visit offices.

Equitable Access

Equitable Access

Ensure all residents, including those with mobility or scheduling challenges, can access services.

Time Savings

Time Savings

Streamline interactions and reduce wait times for both residents and city staff.

Resident Notification
Resident Notifications

Keep Residents Informed, Safe, and Engaged

Instant and targeted alerts ensure residents receive critical updates about their community whenever it matters most.

Timely communication about road closures, emergencies, and public safety
Personalized alerts based on resident location
Enhances resident safety by delivering emergency notifications
Supports community engagement by keeping residents connected
Security & Privacy

Safeguarding Residents Every Step of The Way

Residents personal data, payments, and conversations are always secure with Muni’s rigorous mobile app safeguards.

Secure Payments

Secure Payments

Advanced encryption protects all transaction data, keeping resident payment information private and safe.

Confidential Conversations

Confidential Conversations

Messages and service requests are shielded with secure protocols, ensuring resident communications stay private.

Robust Data Protection

Robust Data Protection

The app uses industry best practices to defend accounts and sensitive data from unauthorized access at every stage.

Feature Showcase

Explore What Makes the Mobile App Essential

See the tools that bring your community closer, faster, and more connected.

Service Ticket 1
Service Tickets

Convenient Issue Reporting and Quick Updates

Muni’s mobile app makes it easier than ever for residents to report issues and track service requests in real time—right from their phones. This instant accessibility boosts resident engagement and speeds up city responses by streamlining communication and eliminating delays common with traditional reporting methods. The result is faster resolutions and a more connected community.

🚗 Report an abandoned vehicle

🚧 Report a building code violation

🎨 Report graffiti

🔥 Report illegal burning

💡 Report a non-working streetlamp

📅 Lookup municipal recreation programs

🚗 Report an abandoned vehicle

🚧 Report a building code violation

🎨 Report graffiti

🔥 Report illegal burning

💡 Report a non-working streetlamp

📅 Lookup municipal recreation programs

Service Ticket 1
Payment

Simple, Secure, and Convenient Transactions

Paying for city services has never been easier. Through Muni’s mobile app, residents can quickly handle payments for parking tickets, property taxes, permits, or other municipal services—all in one secure place. With built-in payment options like credit and debit, transactions are fast, transparent, and accessible anytime, anywhere.

Service Ticket 1
Curbside Collection

Never Miss a Pickup with Real-Time Schedule Alerts

Muni’s mobile app keeps residents on top of their curbside collection with personalized schedules, reminders, and service alerts delivered straight to their phones. Whether it’s garbage, recycling, or compost, the app provides up-to-date information to help residents manage waste effectively and stay informed about any changes or special pickups.

Service Ticket 1
News & Events

Stay Informed and Connected to Your Community

Keep up with the latest happenings in your city right from your phone. Muni’s mobile app delivers timely news updates, event announcements, and important alerts, ensuring residents never miss out on what’s happening locally.

Service Ticket 1

Star AI-Powered

Smarter Conversations, Faster Answers

Muni’s AI-powered conversational interface turns the mobile app into a smart, always-available city assistant—helping residents get information, report concerns, and complete tasks with natural, human-like interactions.

24/7 Assistance
Personalized Responses
Faster Service Requests
Multilingual Support
Continuous Learning
Resource Efficiency

Have Questions?

Curious about how Muni can fit your municipality’s unique needs? Reach out to our team for personalized answers or explore our comprehensive FAQ section to find quick solutions. 

FAQ
Muni Premium Background
Notification icon

It’s Time to Upgrade YourCustomer Experience

Schedule a call today for a full product demonstration and for further information.

Request a Demo Arrow icon